Find out what Window World of Rochester customers are saying about our products and services.
Reviews
MG
★★★★★
Had Window World install 5 windows on the second floor of my house. Two bedrooms and a small window in my bathroom. Had to re-schedule twice due to bad weather but we finally got it done. Installers Ken and Wyatt were the best I've seen. Very knowledgeable and explained everything they were going to do. Had to make a change from the original install with no extra complications. When they were done you wouldn't have even known they were there except for having new windows. They cleaned everything down to a "T" and were very kind and respectful ! Also want to mention I had 4 other quotes and I got the best price from Window World and have the upgraded triple pain windows.
LM
★★★★★
I needed an upper sash replaced and replacement was quick and perfect. A great experience all around!
BH
★★★★★
I really loved their services for real.
AN
★★★★★
It all started with my sales rep Kristine, she explained everything to me completely. She all ran down all my option. She was able to save me some money. The information was quick and the installers were very professional and left everything like they were never there. Thanks Window World of Rochester. We will difnitly use you in the future.
BM
★★★★★
They were wonderful. Very thorough and cleaned up after themselves.
AM
★★★★★
Great windows. The installers were professional and were cognizant of time. They were running 30 minutes due to traffic but called well in advance to notify. The windows were installed clean and trim and caulk were done well as well. They were able to work tirelessly on a hot day and install 21 windows and a sliding door all with 8 hours. Only area of opportunity would be to clean the windows post installation as some windows had fingerprints with caulking material, so had to clean them myself. Would recommend again.
PL
★★★★★
Windows have been excellent for years and now that there was a problem with one, they immediately replaced it! They have integrity!
SB
★★★★★
This is the second time I have used Window World, each experience was wonderful. The sales rep contacted me right after my request and was able to schedule a quick appointment. The windows we requested were ready sooner than they said. The installation of 4 windows took less than 2 hours. They did a beautiful job, you wouldn't even know they had been in our home except to see the beautiful windows. Thanks again I would recommend Window World to anyone. They are also the best deal.
EZ
★★★★★
Courteous and competent window installers. They were wonderful and the windows look fantastic. We are very pleased and would recommend them wholeheartedly.
We had a slight issue with a window latch and someone came to fix it within two hours of my calling. That is incredible service.
We remain very pleased.
BB
★★★★★
The installer, Carmen Gallo, did an excellent job. The house was originally a cottage with not so straight dimensions. Carmen went above and beyond my expectations. The windows look great. Thank you Carmen.
AB
★★★★★
Excellent products and services! Highly recommend!
DM
★★★★★
Window installers were amazing! The team was very efficient and very pleasant to work with. Made sure to show me how to operate the windows for cleaning. Did a great job of cleaning up afterward as well! Highly recommend!! And on a side note the windows are amazing!!
MM
★★★★★
Great windows and great install!
VL
★★★★★
Just have my windows replaced recently, very happy with the new windows and the service of course; from the salesman, the measurements guy to the installer all shows up on time and the job done perfect
Thanks for the great service.
NB
★★★★★
We had to pick up a replacement window pane because the one the installed 2 years ago was defective. The associate at the store was very friendly
CP
★★★★★
I could not be happier with these windows. They were measured to perfection by Kristine making the installation go smoothly. Carmen and Luis were amazing...they worked very efficiently, cleaned up afterwards, and were extremely polite, friendly, and professional.
Back in 2016 I had six upstairs windows done by Window World and, having been very pleased with those, decided to again engage Window World for six of the downstairs windows. I'm glad I did!